At Western Tyre, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose the information you provide when visiting our website or using our services. By accessing our site or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

• Personal Information: Name, contact number, email address, billing details, and location when you book a service, submit an inquiry, or communicate with us directly.
• Non-Personal Information: Browser type, IP address, device information, and usage data collected automatically through cookies and analytics tools.

2. How We Use Your Information

The information we collect is used to:

• Provide, manage, and improve our services (e.g., tyre fitting, truck wash, mobile tyre repairs).
• Respond to your queries, bookings, or customer support requests.
• Send you important updates, offers, or service-related notifications (with your consent).
• Improve user experience through website analysis and optimisation.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information in the following limited circumstances:

• With trusted service providers or subcontractors who assist in service delivery under confidentiality agreements.
• When required by law or to comply with legal obligations, regulations, or a valid governmental request.
• To protect our rights, users, or the public if there is suspected fraud or safety concern.

4. Data Security

We implement a variety of security measures to protect your information from unauthorised access, misuse, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and gather analytics data. You can modify your browser settings to manage or disable cookies, though this may affect certain functionalities of the site.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies independently.

7. Your Rights

You have the right to:

• Access or request a copy of your personal data we hold.
• Correct or update any inaccurate or incomplete information.
• Request the deletion of your personal data, subject to legal and operational requirements.

To exercise these rights, please contact us at [your email address].

8. Updates to This Policy

Western Tyre reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Western Tyre
20 Mileham St, South Windsor NSW 2756
info@westerntyre.com.au